TERMS AND CONDITIONS OF SERVICE

FLIGHTS AND FABLES LLC

Legal Business Name: Flights and Fables LLC
Doing Business As (DBA): Flights and Fables | Flights & Fables
Owner and Principal: Anthony Rocky Dimico
Effective Date: January 1, 2025
Last Updated: November 22, 2025

AGREEMENT TO TERMS

This Agreement ("Terms," "Terms and Conditions," or "Agreement") is entered into between Flights and Fables LLC, a limited liability company doing business as Flights and Fables and Flights & Fables ("Company," "we," "us," or "our"), and the client booking travel services ("Client," "you," or "your") (collectively, the "Parties" or individually, a "Party").

These Terms become effective and legally binding upon the earlier of: (1) Client's written, digital, or electronic signature or other acceptance; (2) Client's booking, payment toward, or use of Travel Services; or (3) Client's continued use of Company's services. These Terms remain in effect until terminated upon written notice by either Party to the other Party.

BY BOOKING TRAVEL SERVICES THROUGH COMPANY, CLIENT ACKNOWLEDGES THAT CLIENT HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THESE TERMS AND CONDITIONS IN THEIR ENTIRETY.

ARTICLE 1: DEFINITIONS

For purposes of this Agreement, the following terms shall have the meanings set forth below:

1.1 "Booking" means any reservation made by Company on behalf of Client for Travel Services.

1.2 "Client" means the individual or entity entering into this Agreement with Company and includes the Primary Traveler and any person on whose behalf the Primary Traveler is authorized to transact business with Company.

1.3 "Force Majeure Event" means any act, event, or occurrence beyond the reasonable control of Company, including but not limited to: acts of God; natural disasters (fires, explosions, earthquakes, hurricanes, flooding, storms, infestations); epidemics or pandemics; war, invasion, hostilities, terrorist threats or acts, riots or civil unrest; government orders, laws, actions, embargoes, or blockades; national or regional emergencies; strikes, labor stoppages, or industrial disturbances; and shortages of power or transportation facilities.

1.4 "Group Travel" means travel arrangements for eight (8) or more travelers booking together, or any number of travelers requesting group coordination, special arrangements, or discounted group rates.

1.5 "Itinerary" means the detailed travel plan and documentation provided by Company to Client, including all confirmations, vouchers, and related materials.

1.6 "Primary Traveler" means the person making the booking and accepting financial responsibility for all Travel Services booked.

1.7 "Supplier(s)" means any third-party provider of Travel Services, including but not limited to: airlines and charter flight companies; ocean cruise lines; river cruise lines (including but not limited to Viking River Cruises, AMAWaterways); hotels, resorts, and vacation rental properties; tour operators and guide companies; ground transportation providers; excursion and activity providers; travel insurance companies; and any other independent contractor providing accommodations, transportation, or related services.

1.8 "Travel Services" means all travel products and services provided to Travelers by Suppliers, including but not limited to: air, land, or water transportation; lodging accommodations; vehicle rentals; guided tours and excursions; ocean and river cruises; entertainment; food and beverage services; and similar products and services for which Company makes any Booking.

1.9 "Traveler" means any person traveling on a Booking, including Client and any other individual whose travel Client is arranging.

1.10 "Trip" means the composite of all Travel Services booked for Client's travel arrangements.

ARTICLE 2: SCOPE OF SERVICES AND COMPANY'S ROLE

2.1 Agency Relationship

Client understands and agrees that Company acts solely as a booking agent and travel advisor for disclosed principal Suppliers. Company is an independent intermediary and is not the source, provider, owner, or operator of any Travel Services. All Travel Services are provided by independent third-party Suppliers who are not under Company's ownership, management, or control.

2.2 Services Provided

Company provides the following travel advisory and coordination services:

(a) Travel consultation and itinerary planning (b) Flight reservations and ticketing coordination (c) Accommodation bookings (d) Ground transportation arrangements (car rentals, transfers, private transportation) (e) Ocean cruise and river cruise bookings (f) Tour and activity reservations (g) Group travel coordination (h) Electronic and PDF itinerary creation (i) Restaurant suggestions and reservation assistance (j) Travel documentation organization (k) Booking confirmation management (l) Travel insurance information and facilitation (m) Pre-departure consultation and support

2.3 Limitations of Company's Role

Company does not:

(a) Own, operate, manage, or control any Supplier or Travel Services (b) Act as an insurer or insurance agent (except as properly licensed) (c) Guarantee the quality, safety, or condition of any Supplier's services (d) Have authority over Supplier decisions, policies, or operations (e) Process insurance claims or determine coverage (f) Provide legal, medical, or financial advice

ARTICLE 3: CLIENT REPRESENTATIONS AND WARRANTIES

3.1 Authority and Capacity

Client represents, warrants, and covenants that:

(a) Client is at least eighteen (18) years of age and possesses the legal capacity to enter into this Agreement (b) Client has the legal authority to make travel bookings on behalf of all Travelers included in any Booking (c) Client agrees to be financially responsible for all travel bookings made on behalf of Client and any member of Client's traveling party (d) All information supplied by Client on behalf of Client, members of Client's household, or others for whom Client is authorized to transact business with Company is true, accurate, complete, and current (e) Client will only make legitimate reservations or purchases with Company and Suppliers (f) Client acknowledges that any speculative, false, or fraudulent reservation is strictly prohibited and may result in immediate cancellation without refund and potential legal action

3.2 Group Travel Authority

For Group Travel arrangements, Client further represents and warrants that:

(a) Client has obtained proper authorization from all group members to book travel on their behalf (b) Client shall communicate these Terms and Conditions to all Travelers in the group (c) Client understands that each Traveler is individually responsible for their own conduct, health, safety, and compliance with all applicable requirements (d) Client may designate financial responsibility to individual Travelers but shall remain the primary contact and coordinator for all group communications

ARTICLE 4: CLIENT OBLIGATIONS AND RESPONSIBILITIES

4.1 Communication and Review

Client shall:

(a) Carefully read and understand these Terms, any separate written agreements, Itineraries, and all correspondence regarding the Trip (b) Immediately review all booking confirmations upon receipt and verify all aspects including, but not limited to: legal names, contact information, dates of birth, pricing, airfare, departure and arrival times and airports, accommodations, and organized activities (c) Notify Company in writing within twenty-four (24) hours of receipt of any errors, omissions, or necessary corrections (d) Respond promptly to Company's requests for information, documentation, or decisions (e) Maintain current and accurate contact information with Company

4.2 Booking Timeline

Client agrees to:

(a) Contact Company sufficiently in advance of desired travel dates to ensure availability and avoid late-booking fees (recommended minimum ninety (90) days for international travel) (b) Understand that last-minute bookings may result in limited availability and higher costs (c) Make all deposits and payments according to the schedules and dates specified in booking documentation

4.3 Travel Documentation

Client is solely responsible for:

(a) Ensuring possession of valid passports with at least six (6) months validity beyond the date of return (b) Obtaining all necessary visas, entry documents, and permits for all destinations and transit countries (c) Providing accurate legal names exactly as they appear on government-issued identification (d) Carrying all required health documentation, including vaccination records and test results (e) Obtaining and carrying any required parental consent forms, birth certificates, or guardianship documents for minor travelers (f) Verifying and complying with all entry, exit, and transit requirements for each jurisdiction on the itinerary

CLIENT VOLUNTARILY ASSUMES FULL AND SOLE RESPONSIBILITY FOR ANY AND ALL RISKS AND COSTS INVOLVED WITH FAILURE TO OBTAIN PROPER DOCUMENTATION OR FAILURE TO REPORT ERRORS OR OMISSIONS IN BOOKINGS.

4.4 Group Travel Responsibilities

For Group Travel, Client agrees to:

(a) Provide final rooming lists by deadlines specified by Company (b) Communicate payment deadlines to all group members (c) Coordinate any changes or cancellations affecting the group (d) Understand that individual changes may affect group pricing or availability (e) Ensure all group members acknowledge and accept these Terms before departure

4.5 Health and Physical Condition

Client warrants that:

(a) All Travelers are in good physical and mental health and have obtained medical approval to travel if necessary (b) Client has disclosed to Company any physical disabilities, medical conditions, mobility limitations, or special needs at the time of initial booking (c) Client shall provide their own personally prescribed medical devices including but not limited to canes, wheelchairs, walkers, hearing aids, or similar devices (d) Client has consulted with appropriate medical professionals regarding travel fitness, required vaccinations, and health precautions

ARTICLE 5: SUPPLIERS AND THIRD-PARTY SERVICES

5.1 Supplier Independence

Client expressly acknowledges and agrees that:

(a) All Suppliers are independent third-party businesses completely separate from Company (b) Suppliers set their own policies, terms, conditions, and operational procedures (c) Suppliers control their own services, facilities, equipment, and personnel (d) Suppliers make their own decisions regarding changes, cancellations, and service modifications (e) Company has no ownership interest in, management authority over, or control of any Supplier

5.2 Supplier Terms and Conditions

(a) Each Supplier has its own separate terms and conditions that govern Client's use of their services (b) By confirming a Booking, Client agrees to comply with all applicable Supplier terms and conditions (c) Client is responsible for reading, understanding, and abiding by all Supplier terms, including but not limited to: cancellation and change policies; baggage allowances and restrictions; health and safety requirements; age, height, weight, or physical restrictions; conduct and behavior standards; and specific operational rules

5.3 Supplier Contracts

All contracts for Travel Services are formed directly between Client and the applicable Supplier. Company facilitates the booking process but is not a party to such contracts. Company's role is limited to acting as Client's agent in making reservations and coordinating travel arrangements.

5.4 Supplier Bankruptcy or Business Failure

(a) In the event a Supplier declares bankruptcy, ceases operations, or otherwise fails to provide Travel Services, the Supplier may not be obligated to transport Client, provide services, or issue refunds (b) Other Suppliers are not required to provide alternative services to replace a failed Supplier's obligations (c) Company is not permitted to provide refunds on behalf of bankrupt or failed Suppliers (d) Company has no special knowledge regarding the financial condition of any Supplier (e) This risk underscores the importance of purchasing comprehensive travel insurance

ARTICLE 6: LIMITATION OF COMPANY LIABILITY

6.1 No Warranty of Supplier Services

COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE, EXPRESS OR IMPLIED, REGARDING:

(a) The pricing, value, quality, suitability, fitness, safety, or condition of any Travel Services provided by Suppliers (b) The accuracy or completeness of Supplier descriptions or representations (c) The professional competence or licensing of Supplier personnel (d) The compliance of Suppliers with applicable laws, regulations, or industry standards (e) The maintenance, safety, or operational condition of Supplier facilities, vessels, aircraft, vehicles, or equipment

6.2 Disclaimer of Liability

COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR:

(a) Any defaults, wrongful acts, negligent acts, or omissions of any Supplier (b) Any defect in or failure of any vehicle, aircraft, vessel, craft, equipment, or instrumentality owned, operated, or provided by a Supplier (c) Any wrongful or negligent acts or omissions by any party not under Company's direct employment or control (d) Personal injury, property damage, death, illness, emotional distress, or other loss suffered by Client or any Traveler (e) Delays, cancellations, overbooking, strikes, Force Majeure Events, or other causes beyond Company's control (f) Theft, loss, or damage to personal property or baggage (g) Supplier price increases, itinerary changes, or service modifications (h) Failure of Client to obtain proper travel documentation (i) Consequences of Client conduct or violation of Supplier rules (j) Matters that would have been covered by travel insurance had Client purchased it (k) Quality of meals, accommodations, entertainment, or other subjective service elements (l) Accessibility, disability accommodations, or special needs services provided by Suppliers (m) Food allergies, dietary restrictions, or related health consequences (n) Adventure activities, excursions, or any activity involving inherent risk (o) Denial of entry, exit, or transit by any governmental authority (p) Criminal acts of third parties (q) Pandemics, epidemics, health emergencies, or disease transmission

6.3 Services Provided "As Is"

All services provided by Company are provided "AS IS" and "AS AVAILABLE" without warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

6.4 Maximum Liability

IN NO EVENT SHALL COMPANY'S TOTAL LIABILITY TO CLIENT FOR ANY CLAIMS, LOSSES, OR DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT OR THE PROVISION OF SERVICES EXCEED THE TOTAL AMOUNT OF SERVICE FEES PAID BY CLIENT TO COMPANY FOR THE SPECIFIC TRIP GIVING RISE TO THE CLAIM.

6.5 Exclusion of Consequential Damages

IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, SPECIAL, OR ENHANCED DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF:

(a) Whether such damages were foreseeable (b) Whether Company was advised of the possibility of such damages (c) The legal or equitable theory (contract, tort, strict liability, or otherwise) upon which any claim is based (d) Whether caused by Company's negligence or other fault

ARTICLE 7: TRAVEL INSURANCE

7.1 Strong Recommendation

COMPANY STRONGLY RECOMMENDS THAT CLIENT PURCHASE COMPREHENSIVE TRAVEL INSURANCE FOR ALL TRIPS AND FOR EACH INDIVIDUAL TRAVELER.

7.2 Company's Role Regarding Insurance

(a) Company is not an insurance company, insurance agent, or insurance broker (except as properly licensed) (b) Company may provide information about available insurance options as a service to Client (c) Company cannot and does not compare all policies or companies in the marketplace (d) The ultimate decision to purchase insurance and selection of appropriate coverage rests solely with Client (e) Company does not process insurance claims, determine coverage, or provide advice regarding claim filing

7.3 Requirement for Individual Coverage

CLIENT UNDERSTANDS AND AGREES THAT:

(a) Each person traveling requires their own individual travel insurance coverage (b) Insurance must be purchased for each Traveler, not only the Primary Traveler (c) Minor children and infants require separate coverage (d) Group travel insurance policies may be available and can sometimes offer advantageous rates (e) All Travelers in Client's party should be individually insured

7.4 Timing of Purchase

(a) Travel insurance should be purchased within fourteen (14) to twenty-one (21) days of initial deposit for maximum benefits and coverage options (b) Certain coverage options, including "cancel for any reason" benefits and pre-existing medical condition waivers, are typically available only if insurance is purchased within this time frame (c) Delayed purchase may significantly limit coverage options and benefits

7.5 Recommended Coverage

Comprehensive travel insurance should include coverage for:

(a) Trip cancellation and interruption (covering 100% of non-refundable trip costs) (b) Emergency medical and dental expenses (c) Emergency medical evacuation and repatriation of remains (d) Baggage loss, damage, and delay (e) Travel delays and missed connections (f) Supplier default, bankruptcy, or cessation of operations (g) 24/7 emergency assistance services

For cruise travel, additional recommended coverage includes: (h) Missed connection and port coverage (i) Cabin confinement due to illness (j) Itinerary changes (particularly for river cruises affected by water level fluctuations)

For adventure or fantasy-themed travel, consider: (k) Coverage for adventure and recreational activities (l) "Cancel for any reason" upgrade coverage (m) Extreme sports or high-risk activity coverage if applicable

7.6 Client's Responsibility

CLIENT ACKNOWLEDGES AND AGREES THAT:

(a) Client has the sole responsibility to read, understand, and evaluate any travel insurance policy (b) Client must verify what is and is not covered by any policy purchased (c) Client must understand claim filing procedures, deadlines, and documentation requirements (d) Pre-existing medical conditions may not be covered unless properly disclosed at time of purchase (e) Not all circumstances qualify for coverage under standard policies (f) "Cancel for any reason" coverage typically reimburses only 50-75% of trip costs and has specific eligibility requirements

7.7 Declination of Insurance

IF CLIENT DECLINES TO PURCHASE TRAVEL INSURANCE, CLIENT EXPRESSLY ACKNOWLEDGES AND ACCEPTS:

(a) Full financial risk and responsibility if cancellation or changes to travel plans become necessary (b) Responsibility for all non-refundable costs for all uninsured Travelers (c) Risk of losing up to 100% of total trip investment (d) Liability for additional costs, expenses, and fees resulting from emergencies, illness, injury, or other covered events (e) Responsibility for all medical costs and emergency evacuation expenses incurred during travel (f) That Client has been advised of the availability and importance of travel insurance and has made an informed decision to decline coverage

CLIENT AGREES TO RELEASE, INDEMNIFY, AND HOLD HARMLESS COMPANY FROM ANY AND ALL LOSSES, DAMAGES, COSTS, OR EXPENSES THAT TRAVEL INSURANCE WOULD HAVE COVERED HAD CLIENT ELECTED TO PURCHASE IT.

7.8 Insurance Is Not a Guarantee

Client understands that travel insurance is designed to protect against unforeseen, covered circumstances, and:

(a) Insurance does not cover every possible situation or circumstance (b) Coverage is subject to policy terms, conditions, exclusions, and limitations (c) Insurance companies make final determinations regarding claim approval or denial (d) "Cancel for any reason" coverage has specific requirements and typically provides partial reimbursement (e) Claims must be properly filed with required documentation within policy deadlines

ARTICLE 8: PRICING, FEES, AND PAYMENT

8.1 Service Fees and Payment Structure

(a) Company charges professional planning and service fees that are paid directly to Company by Client (b) Service fees compensate Company for expertise, time, research, planning, coordination, and booking services (c) Specific service fees shall be communicated to Client in writing prior to engagement (d) Service fees are non-refundable once earned, regardless of subsequent Trip cancellation, changes, or Supplier refunds (e) Service fees are the ONLY amounts paid directly to Company; all other travel costs are paid by Company to Suppliers on Client's behalf using Client's authorized payment method

8.2 Non-Refundable Planning Fees

Certain services may require a non-refundable planning or consultation fee payable before Company begins work on Client's travel arrangements. Such fees shall be clearly specified in writing.

8.3 Additional Service Fees

Company may charge additional fees for:

(a) Significant itinerary modifications after initial booking (b) Rebooking of cancelled travel (c) Extensive revisions to proposals beyond agreed scope (d) Complex arrangements requiring extraordinary research or coordination (e) Changes or cancellations requested by Client (f) Group travel coordination services

8.4 Pricing and Inclusions

(a) Prices quoted by Company are based on current rates, availability, and the specific services outlined in written proposals or confirmations (b) Unless specifically itemized in writing, prices DO NOT include: airport, port, or station taxes and fees; security, agriculture, customs, or immigration fees; government-imposed taxes or surcharges; visas and passport fees; meals and beverages (unless specified); gratuities and tips; seat selection fees; baggage fees; optional excursions and activities; travel insurance; parking and ground transportation to/from home; personal expenses including souvenirs, laundry, telecommunications, medical care, or any other incidental expenses

8.5 Price Changes

(a) All Supplier prices and availability are subject to change without notice until Client makes full payment and receives final confirmation (b) Even after final payment, Client may be responsible for additional fees including but not limited to: fuel surcharges; currency exchange fluctuations; government-imposed taxes and fees that increase after booking; Supplier price adjustments permitted under Supplier terms (c) Company reserves the right to correct pricing errors and re-invoice Client at corrected prices (d) Company shall notify Client of price increases when known, but Company is not responsible for Supplier price changes

8.6 Payment Terms

(a) Client shall pay all deposits and amounts due according to schedules and dates specified in booking documentation (b) Typical payment schedules include: initial deposit; interim payment(s) if applicable; final payment (usually 90-120 days prior to departure for cruises and tours, or upon ticketing for air travel) (c) Failure to make timely payment may result in: automatic cancellation by Suppliers; loss of previously paid deposits; price increases; inability to rebook at original rates; imposition of late fees or penalties (d) Company is NOT the "merchant of record" (as defined by the U.S. Department of Transportation) for Travel Services (e) Company does NOT take possession of funds paid for Travel Services to Suppliers (f) Company acts solely as Client's authorized agent in charging Client's payment method and remitting payments to Suppliers (g) All refunds for Travel Services are the responsibility of Suppliers, not Company

8.7 Payment Methods and Authorization Structure

(a) Planning and Service Fees: Client pays Company's planning and service fees directly to Company via credit card, debit card, electronic transfer, or check (subject to clearance) (b) Supplier Payment Structure: For all Travel Services costs (flights, accommodations, tours, cruises, excursions, etc.), Company pays Suppliers directly on Client's behalf using Client's authorized payment method (c) Client authorizes Company to charge Client's payment method for amounts due to Suppliers and to remit those payments to Suppliers as Client's agent (d) Company does not retain, hold, or take possession of Client funds for Travel Services; all such payments flow directly from Client's authorized payment method to Suppliers (e) Payment authorization structure shall be agreed upon and documented at time of booking

8.8 Credit Card Authorization

By providing credit card or debit card information to Company, Client:

(a) Certifies that Client is an authorized user of the payment method (b) Authorizes Company to charge the payment method for Company's planning and service fees (c) Authorizes Company to charge the payment method for all Supplier costs on scheduled payment dates and to remit such payments directly to Suppliers on Client's behalf (d) Understands that Company acts as Client's agent in making payments to Suppliers and does not retain funds for Travel Services (e) Authorizes Company to correct any amounts charged in error by crediting Client's payment method (f) Authorizes Company to charge for post-purchase price increases and additional fees imposed by Suppliers as permitted under this Agreement (g) Understands that payments to Suppliers are governed by Supplier refund and cancellation policies, not by Company

8.9 Payment Responsibility

Client is solely responsible for all costs, fees, and consequences relating to:

(a) Incorrect payment information provided to Company (b) Declined charges or insufficient funds (c) Expired or closed accounts (d) Late or missing payments (e) Bank or credit card foreign transaction fees (f) Currency conversion charges

8.10 Currency

All prices are quoted in United States Dollars (USD) unless otherwise specified in writing. Currency exchange rates fluctuate and Company is not responsible for exchange rate variations.

8.11 Group Travel Payment

For Group Travel, payment may be structured as:

(a) Individual Payments: Each Traveler pays Company directly and receives individual invoices (b) Organizer Collection: The group organizer collects funds from group members and submits group payments, thereby assuming financial responsibility for the entire group

Payment structure shall be agreed upon at time of group booking.

ARTICLE 9: CANCELLATIONS, CHANGES, AND REFUNDS

9.1 Cancellation Requests

(a) All cancellation requests must be submitted to Company in writing via email (b) Cancellations are effective only upon Company's written acknowledgment (c) Verbal cancellation requests are not binding or effective (d) Cancellation penalties are determined by Supplier terms and conditions, which vary significantly

9.2 Supplier Cancellation Policies

CLIENT UNDERSTANDS AND AGREES THAT:

(a) Many Suppliers impose non-refundable deposits and progressive cancellation penalties (b) Some bookings are completely non-refundable once confirmed (c) Cancellation penalties typically increase as departure date approaches (d) Full payment may be forfeited for cancellations made close to departure (e) Name changes may be treated as cancellations by Suppliers (f) Suppliers may offer travel credits in lieu of refunds, subject to expiration dates and restrictions

9.3 Company Cancellation Fees

In addition to Supplier cancellation penalties, Company charges the following non-refundable cancellation fees:

(a) Cancellation Fee: $500.00 per cancelled booking (b) This fee compensates Company for time and expertise already provided and is separate from Supplier penalties (c) Company service fees previously paid are non-refundable regardless of cancellation

9.4 Change Requests

(a) All requests to modify confirmed bookings must be submitted in writing (b) Changes are subject to Supplier approval and availability (c) Not all bookings can be modified once confirmed (d) Changes may result in price increases or additional fees

9.5 Company Change Fees

Company charges a rescheduling/modification fee of $500.00 for significant changes to confirmed itineraries, in addition to any Supplier change fees and fare or rate differences.

9.6 Refund Processing

(a) Company will submit refund requests to Suppliers on Client's behalf when applicable under Supplier policies (b) Refund timing is controlled entirely by Suppliers (typically 6-12 weeks or longer) (c) Since Company paid Suppliers using Client's authorized payment method, any refunds issued by Suppliers will be credited back to Client's original payment method (d) Company does not hold or retain Client funds for Travel Services and therefore cannot issue refunds from Company accounts (e) Company service and planning fees are non-refundable under all circumstances (f) Refunds are processed according to Supplier policies and may be issued as: cash refunds to original payment method; travel credits or vouchers; future cruise credits; or other forms at Supplier's sole discretion (g) Company will assist in tracking refund status but has no control over Supplier refund decisions or timing

9.7 No-Show Policy

(a) Failure of Client or any Traveler to show up for any scheduled Travel Service constitutes a "no-show" (b) No-shows result in: forfeiture of all payments; no refund of any kind; possible cancellation of remaining services on the itinerary; application of maximum cancellation penalties (c) Client remains liable for full payment of all booked services

9.8 Client-Initiated Cancellation

Client agrees to comply with all Supplier terms regarding cancellation. Supplier terms may prohibit refunds if Client changes, cancels, partially uses, or does not use Travel Services for any reason, including but not limited to:

(a) Health matters, medical emergencies, or death (b) Pandemics, epidemics, or disease outbreaks (c) Fear of travel or health concerns (d) Weather conditions or natural disasters (e) Terrorism, political unrest, or security concerns (f) Personal circumstances, work conflicts, or family emergencies (g) Denial of entry or documentation issues

9.9 Supplier-Initiated Changes

(a) Suppliers reserve the right to modify itineraries, substitute services, alter routes, change departure times, or make other operational changes (b) Company will notify Client of Supplier changes when informed (c) Supplier changes do not automatically entitle Client to refunds (d) Company will work with Client to find acceptable alternatives when possible but cannot guarantee comparable replacements

9.10 Company Right to Cancel

Company reserves the right to cancel any Booking or Trip if:

(a) Minimum participation requirements are not met for group travel or tours (b) Client fails to make timely payments (c) Client violates any provision of this Agreement (d) Force Majeure Events make travel impossible or inadvisable

In such cases, Company will provide reasonable notice and refunds will be determined according to Supplier policies.

ARTICLE 10: CREDIT CARD CHARGEBACKS

10.1 Agreement Not to Initiate Chargebacks

CLIENT UNDERSTANDS THAT WHEN COMPANY CHARGES CLIENT'S PAYMENT METHOD FOR TRAVEL SERVICES, COMPANY IS ACTING AS CLIENT'S AUTHORIZED AGENT TO PAY SUPPLIERS ON CLIENT'S BEHALF. COMPANY DOES NOT RETAIN THESE FUNDS.

EXCEPT IN CASES OF FRAUD, CLIENT EXPRESSLY AGREES NOT TO INITIATE, AND CLIENT WAIVES ANY RIGHT TO PURSUE, ANY CREDIT CARD OR DEBIT CARD DISPUTE, CHARGEBACK, REVERSE-CHARGE, REFUND REQUEST, OR RECOLLECTION (COLLECTIVELY, "CHARGEBACK") FOR ANY REASON, INCLUDING BUT NOT LIMITED TO:

(a) Delays, cancellations, or schedule changes by Suppliers (b) Refusal of entry, exit, or transit by governmental authorities (c) Force Majeure Events (d) Provision or non-provision of Travel Services by Suppliers (e) Quality or suitability of Supplier services (f) Supplier price changes, fees, or penalties (g) Trip cancellation or interruption (h) Dissatisfaction with Travel Services (i) Supplier refund policies or timing (j) Any matter relating to Supplier performance

CLIENT MAY ONLY INITIATE CHARGEBACKS FOR:

• Unauthorized charges not authorized by Client
• Fraud or identity theft
• Company's failure to remit authorized payments to Suppliers as agreed

FOR ALL OTHER DISPUTES, CLIENT MUST SEEK RESOLUTION THROUGH SUPPLIER REFUND POLICIES OR TRAVEL INSURANCE CLAIMS.

10.2 Pre-Dispute Communication Requirement

Even in cases of suspected fraud, before initiating any Chargeback, Client agrees to:

(a) Contact Company in writing with detailed explanation of the concern (b) Provide Company with a reasonable period of not less than fourteen (14) business days to investigate and respond (c) Engage in good faith efforts to resolve the matter directly with Company

10.3 Consequences of Improper Chargeback

If Client initiates a Chargeback for any amount Company validly charged without Company's prior written authorization or in violation of this provision, Client agrees to pay Company:

(a) All chargeback processing fees and penalties imposed by payment processors (b) All costs and expenses incurred by Company in disputing the Chargeback (c) Reasonable attorney's fees and legal expenses (d) Any other damages resulting from the improper Chargeback

10.4 Survival

This provision shall survive termination of this Agreement.

ARTICLE 11: ACCOMMODATIONS

11.1 Hotel and Lodging Bookings

(a) Lodging accommodations are based on Supplier descriptions and classifications (b) Specific room locations, views, floor levels, or room numbers cannot be guaranteed (c) "Run of House" (ROH) bookings do not guarantee specific room types within a category (d) Connecting or adjacent rooms are subject to availability and cannot be guaranteed (e) Bed configurations (king, queen, double, twin) are subject to availability (f) Amenities (pools, fitness centers, restaurants, bars, spas, air conditioning, elevators) may be temporarily unavailable due to maintenance or seasonal closures

11.2 Check-In and Deposits

(a) Hotels typically require a valid credit card and government-issued photo identification at check-in (b) Hotels may place holds or charges on credit cards for incidental expenses (c) Some properties require minimum age for check-in (often 21 or 25 years) (d) Some Suppliers require non-refundable, non-transferable advance deposits to guarantee bookings

11.3 Early Departure

Hotels typically do not provide refunds for early checkout or unused nights. Client is responsible for full charges regardless of actual usage.

11.4 Accessibility and Special Requests

(a) Accessibility features (wheelchair access, roll-in showers, grab bars, etc.) vary by property (b) Special requests (specific floors, away from elevators, hypoallergenic rooms) are requests only and cannot be guaranteed (c) Company will communicate Client's special requests to Suppliers but cannot guarantee accommodation

ARTICLE 12: GROUP TRAVEL PROVISIONS

12.1 Definition and Qualification

Group Travel applies when Client books for eight (8) or more Travelers, or when Client requests group coordination services regardless of party size.

12.2 Group Organizer Duties

As Group Organizer, Client agrees to:

(a) Serve as primary contact between Company and all group members (b) Communicate all deadlines, requirements, Terms and Conditions to group participants (c) Collect and submit required information for all Travelers (legal names, dates of birth, passport information, special needs, etc.) (d) Coordinate payment collection or ensure individual participants pay on time (e) Provide complete and accurate rooming lists by specified deadlines (f) Communicate itinerary details and changes to all group members (g) Understand that Client may be held financially responsible if group members fail to pay

12.3 Individual Group Member Responsibilities

Each group participant is individually responsible for:

(a) Reading and accepting these Terms and Conditions (b) Making timely payments (unless organizer assumes financial responsibility) (c) Providing accurate personal and travel information (d) Obtaining required travel documents (e) Personal conduct and behavior (f) Understanding that individual cancellation may affect group pricing

12.4 Group Pricing and Minimum Participation

(a) Group rates often require minimum participation numbers as specified by Suppliers (b) If minimum numbers are not achieved, pricing may increase or the Trip may be cancelled (c) Early booking is recommended to secure optimal group rates (d) Group discounts vary by Supplier, destination, and season

12.5 Group Payment Structure

Payment for Group Travel may be structured as:

Option A - Individual Payments:

• Each Traveler pays Company directly
• Each participant receives individual invoices
• Individual cancellations do not financially affect other group members

Option B - Organizer Collection:

• Organizer collects funds from participants and remits group payments
• Organizer assumes financial responsibility for entire group
• Organizer must ensure all payments meet deadlines

The selected payment structure shall be determined at time of booking.

12.6 Group Cancellations and Changes

(a) Individual cancellations from a group are subject to standard cancellation penalties (b) If group size falls below minimum requirements, remaining participants may face price increases (c) Replacement Travelers may be permitted subject to Supplier approval and timing (d) Complete group cancellation results in forfeiture of all deposits and application of all applicable penalties (e) Changes affecting multiple Travelers require additional coordination time and may incur fees

12.7 Rooming Assignments

(a) Client must provide complete rooming lists by Company-specified deadlines (b) Solo Travelers may be subject to single supplement charges (c) Triple or quad occupancy rooms may be limited in availability (d) Room types and configurations cannot be guaranteed until confirmed by Supplier

12.8 Group Communication

Company will provide:

• Regular updates to the Group Organizer
• Important notices to all Travelers (with Organizer's approval)
• Group information sessions when appropriate
• Availability for questions from group members

Client agrees to:

• Monitor email communications regularly
• Respond promptly to information requests
• Attend scheduled group meetings or calls
• Communicate concerns immediately

ARTICLE 13: AIR TRAVEL

13.1 General Airline Ticket Conditions

(a) Most airline tickets are highly restrictive, non-refundable, and non-transferable (b) Tickets must be issued in Client's legal name exactly as it appears on government-issued photo identification (c) Name corrections or changes may be prohibited or subject to substantial fees (d) Airlines may treat name changes as cancellations and rebookings

13.2 Ticket Modifications

Modification of reservations regarding name, travel date, times, routing, or departure/arrival airports:

(a) Is at the sole discretion of the airline (b) Typically requires substantial change fees plus fare difference (c) May not be permitted depending on fare rules (d) CLIENT IS RESPONSIBLE FOR ALL CHANGE FEES AND FARE DIFFERENCES

13.3 Seat Assignments and Aircraft

(a) Seat assignments are subject to airline policies and availability (b) Specific seats or seats together cannot be guaranteed (c) Airlines may change seat assignments at any time, including at time of departure (d) Aircraft type and onboard amenities are subject to change without notice (e) Seat selection fees are Client's responsibility and are separate from ticket prices (f) Company cannot specify aircraft types or guarantee specific amenities

13.4 Baggage

(a) Baggage allowances vary by airline, fare class, route, and frequent flyer status (b) Checked baggage fees are typically NOT included in ticket prices (c) Carry-on baggage restrictions apply and vary by airline (d) Oversized, overweight, or special items (sports equipment, musical instruments, etc.) may incur additional fees (e) Client is responsible for all baggage fees paid directly to airlines (f) Company is not responsible for lost, delayed, damaged, or stolen baggage

13.5 Flight Schedule Changes and Cancellations

(a) Airlines may change flight times, routes, connections, or cancel flights at their discretion (b) Company will notify Client of schedule changes when informed by airline (c) Minor schedule changes (typically less than 60-90 minutes) typically do not entitle Client to refunds (d) In case of cancellation, Client must contact airline directly for rebooking (e) Client is responsible for confirming flights 24-72 hours prior to departure

13.6 Airport Arrival Times

Company recommends Client arrive at airport:

• Domestic flights: Minimum two (2) hours prior to departure
• International flights: Minimum three (3) hours prior to departure
• During peak travel periods or at high-security airports, additional time is recommended

13.7 TSA and Security Requirements

Client must provide to Company for all Travelers: (a) Full legal name exactly as shown on government ID (b) Date of birth (c) Gender (d) Known Traveler Number (TSA PreCheck, Global Entry) if applicable

Current security requirements available at www.tsa.gov.

13.8 Airline Liability Limitations

COMPANY IS NOT LIABLE FOR: (a) Airline timetable changes (b) Seating reassignments (c) Delays or cancellations (d) Missed connections (d) Mechanical problems (f) Inclement weather (g) Lost or delayed baggage (h) Security screening delays (i) Refused boarding or denied boarding compensation (j) Failure to check in properly or on time

13.9 Prohibited Practices

Client agrees NOT to engage in the following prohibited practices, which may result in ticket invalidation, denied boarding, or legal action:

(a) "Hidden-City Ticketing" or "Point Beyond Ticketing" - disembarking at a connection point rather than final ticketed destination (b) "Throwaway Ticketing" - purchasing round-trip tickets for one-way travel only (c) "Back-to-Back Ticketing" - using multiple tickets to circumvent minimum stay or advance purchase requirements

Violation of these prohibitions may result in airlines taking action including but not limited to: ticket invalidation, cancellation of remaining itinerary, refusal to board, assessment of fare differences, deletion of frequent flyer miles, and legal action.

13.10 Unused Tickets

(a) Company acts as intermediary between Client and airlines (b) No credit or refund will be given by Company for unused airline tickets (c) Unused ticket value (if any) is governed entirely by airline policies (d) Some airlines allow unused value to be applied to future travel subject to fees and restrictions (e) Airline tickets expire one (1) year from date of issue unless carrier fare rules provide otherwise (f) FAILURE TO USE A RESERVATION MAY RESULT IN AUTOMATIC CANCELLATION OF ALL CONTINUING AND RETURN FLIGHTS, as well as forfeiture of airfares

13.11 Frequent Flyer Programs and Loyalty Points

(a) Frequent flyer mileage accrual is at the sole discretion of airlines (b) Company has no liability if accrual of miles or points is denied (c) Many airlines do not permit upgrades on airfare purchased in certain fare classes or when using frequent flyer miles, loyalty status, or certificates (d) With limited exceptions, hotel and airline rewards or loyalty points cannot be redeemed for travel arrangements made by Company (e) It may not be possible to earn frequent flyer or other loyalty points for reservations made through Company (f) Company will add frequent flyer numbers to reservations when requested, but cannot guarantee mileage credit

13.12 Departure Taxes and Fees

(a) In some countries, departure taxes must be paid in cash only upon exiting the country (b) Departure tax amounts vary and are subject to change without notice (c) Client is responsible for all departure taxes and fees (d) Failure to pay required departure taxes may prevent departure

13.13 Seat Selection Fees

(a) Most airlines charge fees to pre-select specific seats (b) Seat selection fees are Client's responsibility and are separate from ticket prices (c) Payment of seat selection fees does not guarantee seat assignments will be honored (d) Airlines may change seat assignments at any time for operational reasons

ARTICLE 14: CRUISE TRAVEL (OCEAN AND RIVER)

14.1 Types of Cruises

Company arranges both ocean cruises and river cruises, which have distinct characteristics:

Ocean Cruises:

• Large vessels (1,000+ passengers typical)
• Multiple dining venues and entertainment options
• Longer itineraries with sea days
• May have formal dining nights and dress codes

River Cruises:

• Smaller vessels (100-200 passengers typical)
• Intimate experiences with personalized service
• Daily port stops
• Included shore excursions (typically)
• Scenic waterway cruising through Europe, Asia, and other regions
• Generally casual dress codes

14.2 Cruise Pricing and Inclusions

What is TYPICALLY INCLUDED (varies by cruise line):

• Cabin accommodations in selected category
• Meals in main dining venues
• Some beverages (particularly on river cruises)
• Onboard entertainment and activities
• Shore excursions (river cruises; usually extra on ocean cruises)
• Gratuities (some river cruises; usually extra on ocean cruises)

What is TYPICALLY NOT INCLUDED:

• Specialty dining restaurants
• Premium beverages and alcoholic drinks (ocean cruises)
• Spa and salon services
• Shore excursions (ocean cruises)
• Gratuities (ocean cruises)
• Wi-Fi and internet
• Professional photographs
• Casino gaming and shopping purchases
• Pre- and post-cruise hotels
• Air transportation to/from port cities

CLIENT MUST REVIEW SPECIFIC CRUISE LINE INCLUSIONS AS THEY VARY SIGNIFICANTLY.

14.3 Cabin Categories and Assignments

(a) Cabin categories are based on cruise line descriptions and classifications (b) Specific cabin numbers and locations cannot be guaranteed unless Client pays for "guarantee" or specific cabin selection (c) Views may be obstructed by lifeboats, equipment, or ship structures (d) Cabin sizes vary even within same category (e) Connecting cabins are subject to availability (f) Cabin assignments may be changed by cruise lines prior to sailing

14.4 Dining and Special Dietary Needs

(a) Special dietary requirements should be communicated at time of booking (b) Options for kosher, vegan, gluten-free, and allergy-restricted meals may be limited (c) Dining times and table assignments vary by cruise line (d) Some cruise lines offer open seating; others assign specific dining times (e) Specialty restaurants typically require reservations and additional charges

14.5 Cruise Line Policies

Each cruise line maintains specific policies regarding:

(a) Minimum age requirements (infants may need to be 6+ months; some ships require passengers to be 21+) (b) Pregnancy restrictions (typically no travel after 24 weeks gestation) (c) Mobility and accessibility accommodations (d) Dress codes for dining and events (e) Alcohol policies and limits (f) Smoking and vaping areas (g) Required documentation

14.6 Documentation for Cruises

"Closed Loop" Cruises (depart and return to same U.S. port):

• U.S. citizens MAY be able to use certified birth certificate plus government-issued photo ID
• Company STRONGLY RECOMMENDS valid passports for all cruises
• Specific requirements vary by cruise line and itinerary

International Cruises:

• Valid passport REQUIRED (minimum 6 months validity beyond return date)
• Visas may be required for certain ports of call
• Client is responsible for all entry requirements for EVERY port

14.7 Shore Excursions

Ocean Cruises:

• Shore excursions typically sold separately
• May be booked through cruise line or independently
• Missing ship departure due to independent tour is Client's risk and responsibility
• Cruise line excursions typically guarantee ship will wait if tour is delayed

River Cruises:

• Shore excursions often included in cruise fare
• Multiple options may be offered at each port
• Activity levels vary from easy walking to strenuous hiking

14.8 Embarkation and Disembarkation

(a) Company STRONGLY RECOMMENDS arriving in port city at least one (1) day prior to embarkation (b) Departure flights should be booked well after recommended disembarkation times (c) Ports may be changed due to weather, water levels, security, or operational reasons (d) Alternative ports may be substituted without compensation or refund

14.9 River Cruise Specific Considerations

Water Levels:

• Low or high water conditions can significantly affect river cruise itineraries
• Cruise lines may substitute motorcoach transportation, hotel accommodations, or alternative vessels
• Routes may be altered and ports may be skipped
• Water level changes are NOT grounds for refunds
• Travel insurance may provide some protection

Bridges and Locks:

• Passage through bridges and locks depends on water levels and weather
• Sun decks may need to be closed when passing under low bridges
• Delays may occur at locks

Physical Requirements:

• River cruise excursions often involve: walking on cobblestone streets, navigating hills and stairs, uneven terrain
• Gangways can be steep depending on water levels and dock configurations
• Travelers should carefully consider mobility when selecting excursions

14.10 Cruise Cancellation Policies

Cruise lines impose strict cancellation policies:

(a) Deposits typically become non-refundable 90-120 days prior to sailing (b) Final payment is usually due 90-120 days before departure (c) Cancellation penalties increase progressively as sailing date approaches (d) Last-minute cancellations may result in 100% penalty (e) Name changes may be treated as cancellations (f) Cabin category changes may incur fees

14.11 Future Cruise Credits

(a) Some cruise lines offer credits instead of cash refunds (b) Credits typically have expiration dates (often 12-24 months) (c) Credits may have restrictions on applicable sailings, categories, or dates (d) Company can assist with rebooking using credits but rebooking fees may apply

14.12 Health Requirements for Cruises

Cruise lines may:

(a) Require health questionnaires prior to boarding (b) Deny boarding to passengers showing symptoms of illness (c) Quarantine passengers who become ill during voyage (d) Require specific vaccinations or health certifications (e) Have limited medical facilities onboard

Pregnancy:

• Most cruise lines prohibit travel after 24 weeks gestation
• Medical certification may be required for pregnant passengers
• Port destinations may have limited medical facilities

14.13 Travel Insurance for Cruises

Cruise-specific insurance coverage should include:

(a) Trip cancellation and interruption (b) Medical coverage and emergency evacuation (c) Missed port coverage (d) Cabin confinement benefits (e) Itinerary change coverage (especially for river cruises) (f) Supplier default coverage

ARTICLE 15: INTERNATIONAL TRAVEL REQUIREMENTS

15.1 Passport Requirements

(a) Valid passport required for all international travel (b) Passports must be valid for at least six (6) months beyond date of return (c) Passports must have sufficient blank pages for entry/exit stamps (typically 2-4 pages) (d) Damaged passports may be refused by immigration authorities (e) Processing time for new or renewed passports can be lengthy; apply well in advance

15.2 Visa Requirements

CLIENT IS SOLELY RESPONSIBLE FOR:

(a) Determining visa requirements for all destinations and transit countries (b) Obtaining all necessary visas prior to departure (c) Understanding visa processing times and requirements (d) Paying all visa fees and costs

Visa requirements vary based on:

• Citizenship
• Destination country
• Length of stay
• Purpose of travel (tourism, business, etc.)

15.3 Minor Travelers - International

Children traveling internationally may require:

(a) Notarized parental consent letters if traveling with one parent or non-parent guardian (b) Birth certificates (c) Court custody or guardianship documents if applicable (d) Special documentation varies by destination country

15.4 Health Documentation

Many countries require or recommend:

(a) Specific vaccinations (yellow fever, typhoid, hepatitis, etc.) (b) COVID-19 vaccination certificates or test results (subject to change) (c) Health screening documentation (d) Quarantine periods for some destinations (e) Proof of health insurance with international coverage

Recommended Resources:

• Centers for Disease Control (CDC): www.cdc.gov/travel
• U.S. Department of State: www.travel.state.gov

15.5 Entry Denial

EVEN WITH COMPLETE AND PROPER DOCUMENTATION, immigration authorities in any country may deny or restrict entry, exit, or transit at their sole discretion. Denial of entry is NOT grounds for refund or compensation from Company or Suppliers.

15.6 Criminal Records and International Travel

(a) Many countries restrict or deny entry to persons with criminal records (b) Requirements vary significantly by country and type of offense (c) CLIENT IS RESPONSIBLE for determining if criminal history affects entry (d) Company does not inquire about criminal records in respect of Client privacy

Examples:

• Canada: May deny entry for DUI/DWI convictions
• Australia, New Zealand, Japan: Strict policies regarding criminal records
• European Union: Varied policies by member state

ARTICLE 16: HEALTH, SAFETY, AND MEDICAL CONSIDERATIONS

16.1 Pre-Travel Health Consultation

Company STRONGLY RECOMMENDS Client consult with qualified medical professionals before traveling, particularly for:

(a) International destinations (b) Adventure or physically demanding activities (c) Travelers with pre-existing medical conditions (d) Pregnant travelers (e) Elderly travelers or young children

16.2 Medical Conditions and Disclosure

(a) Client must inform Company of any medical conditions, disabilities, or special needs at time of booking (b) Accessibility and medical facilities vary significantly by destination (c) Some activities have physical restrictions or health requirements (d) Remote destinations may have limited or no medical facilities

16.3 Medications

Client is responsible for:

(a) Carrying medications in original prescription containers (b) Bringing copies of prescriptions (c) Verifying medications are legal in all destination countries (d) Packing medications in carry-on luggage (e) Carrying sufficient quantities for entire trip plus extra in case of delays

16.4 Mobility Devices and Service Animals

(a) Airlines and other Suppliers have specific policies regarding wheelchairs, mobility devices, and service animals (b) Client must notify Company well in advance of such needs (c) Size and weight restrictions may apply (d) Documentation may be required for service or emotional support animals (e) Rental equipment may be available at some destinations subject to additional cost (f) Accessibility standards vary internationally

16.5 Food Allergies and Dietary Restrictions

IF CLIENT OR ANY TRAVELER HAS FOOD ALLERGIES:

(a) Client must inform Company at time of booking (b) Client must inform all Suppliers directly (c) Client should carry translation cards in local languages (d) Client must carry emergency medications (EpiPens, etc.) (e) Client should research local cuisine ingredients and preparation

COMPANY CANNOT AND DOES NOT GUARANTEE ALLERGEN-FREE ENVIRONMENTS. CLIENT ASSUMES ALL RESPONSIBILITY FOR MANAGING FOOD ALLERGIES.

16.6 Illness or Injury During Travel

If Client or any Traveler becomes ill or injured during Trip:

(a) Client bears full responsibility for wellbeing and treatment (b) Client is responsible for all medical costs and arrangements (c) Client is responsible for alternative travel arrangements if needed (d) Client may not cause delays or interruptions affecting other Travelers (e) Client releases Company and Suppliers from liability relating to illness or injury

16.7 Health and Safety Resources

Client should regularly monitor:

(a) CDC Travel Health Notices: www.cdc.gov/travel (b) U.S. Department of State Travel Advisories: www.travel.state.gov (c) World Health Organization (WHO): www.who.int (d) Local health department guidance

ARTICLE 17: TRAVEL ADVISORIES AND DESTINATION SAFETY

17.1 Client Responsibility to Stay Informed

CLIENT IS SOLELY RESPONSIBLE FOR:

(a) Reviewing and understanding current travel advisories and warnings for all destinations (b) Monitoring travel advisories before booking and continuously until return (c) Understanding risks associated with travel to any destination (d) Making informed decisions about travel based on current conditions

17.2 Government Resources

Client warrants that Client has reviewed and will continue to monitor:

(a) U.S. Department of State Travel Advisories (travel.state.gov) (b) CDC Travel Health Notices (cdc.gov/travel) (c) Local news and government notices for destinations (d) Smart Traveler Enrollment Program (STEP) registration recommended

17.3 High-Risk Destinations

If Client chooses to travel to destinations with:

(a) State Department travel warnings or "Do Not Travel" advisories (b) Political instability or civil unrest (c) Active health threats or disease outbreaks (d) High crime rates (e) Natural disaster risks

CLIENT EXPRESSLY ASSUMES ALL RISKS and agrees Company has no liability for any resulting harm, loss, or expense.

17.4 Pandemics, Epidemics, and Health Emergencies

Client understands that:

(a) Countries may impose testing and quarantine requirements for entry (b) Requirements may change during travel or after booking (c) Return to U.S. or country of residence may require testing and quarantine (d) Testing availability may be limited at some destinations (e) Proof of vaccination or health status may be required (f) Failure to comply with local health protocols may result in denied boarding, denied entry, or termination of Travel Services at Client's expense

ARTICLE 18: CONDUCT, BEHAVIOR, AND PROHIBITED ITEMS

18.1 Expected Conduct

Client and all Travelers agree to:

(a) Behave respectfully toward other travelers, Supplier personnel, and local populations (b) Follow all applicable laws and regulations (c) Comply with Supplier rules, policies, and instructions (d) Avoid disruptive, abusive, offensive, or illegal behavior (e) Refrain from harassment, discrimination, or intimidation of any kind

18.2 CRITICAL WARNING: ILLEGAL DRUGS AND CANNABIS

THIS IS EXTREMELY IMPORTANT FOR INTERNATIONAL TRAVELERS:

EVEN IF MARIJUANA, CANNABIS PRODUCTS, CBD, THC, OR OTHER SUBSTANCES ARE LEGAL IN CLIENT'S HOME STATE OR COUNTRY, THEY ARE ILLEGAL IN MOST INTERNATIONAL DESTINATIONS AND CAN RESULT IN SEVERE CRIMINAL PENALTIES.

What Client Must Know:

(a) Possession of cannabis or cannabis-derived products is a SERIOUS CRIME in most countries (b) Many countries impose MANDATORY PRISON SENTENCES for ANY amount, including trace amounts (c) Airport screening includes drug-sniffing dogs and thorough searches (d) U.S. state laws legalizing marijuana provide ZERO PROTECTION in other countries (e) Cruise ships operate under maritime law; possession onboard or in any port is illegal (f) Medical marijuana prescriptions are NOT recognized internationally (g) Even residue on clothing, bags, or empty containers can result in arrest and prosecution

Examples of Severe International Drug Penalties:

• Japan: 5-7 years imprisonment for possession
• Singapore: Death penalty for certain amounts
• United Arab Emirates: Minimum 4 years imprisonment for possession
• Thailand: Severe penalties despite recent policy changes
• Philippines: Lengthy imprisonment
• Indonesia: Extremely harsh penalties including death penalty
• Most Caribbean nations: Mandatory minimum sentences
• European countries: Criminal penalties even where "decriminized"

Prescription and Over-the-Counter Medications:

(a) Client is responsible for knowing and observing licensing laws for ALL drug possession (including prescription and over-the-counter drugs) for all countries and states being visited (b) Laws in some countries may require Client to carry a prescription from a licensed doctor (c) Some prescription medications legal in the U.S. are illegal in other countries (d) Client should research medication legality for every destination on itinerary (e) Carry all medications in original prescription containers with pharmacy labels

IMMEDIATE TERMINATION FOR ILLEGAL DRUG VIOLATIONS:

ANY TRANSPORTATION, POSSESSION, OR USE OF ILLEGAL DRUGS WILL RESULT IN:

• Immediate termination of Client's Trip with NO REFUND
• Removal from all Travel Services
• Forfeiture of all payments made
• Potential prosecution by law enforcement authorities
• Client's sole responsibility for return transportation and all costs
• Company bears NO responsibility for assistance or costs

Client Responsibilities:

(a) DO NOT pack cannabis products, CBD, marijuana, THC products, edibles, vapes, oils, or drug paraphernalia (b) Clean items (bags, clothing, containers) that may have residue (c) Understand "I didn't know" is NOT a defense (d) Research drug laws for EVERY country on itinerary (e) Understand some countries conduct drug testing upon entry

Consequences of Violation:

• Immediate arrest and detention in foreign jail
• Lengthy imprisonment under harsh conditions
• Substantial fines
• Deportation and permanent travel bans
• Criminal record affecting all future travel
• Loss of all trip costs with NO refunds
• Legal fees and costs (U.S. Embassy assistance is very limited)

COMPANY WILL NOT AND CANNOT ASSIST WITH ANY LEGAL ISSUES ARISING FROM DRUG POSSESSION OR USE. CLIENT ASSUMES COMPLETE RESPONSIBILITY FOR ALL CONSEQUENCES.

BY ACCEPTING THESE TERMS, CLIENT ACKNOWLEDGES UNDERSTANDING OF SERIOUS RISKS AND LEGAL CONSEQUENCES OF TRAVELING WITH ANY ILLEGAL SUBSTANCES.

18.3 Removal from Services

Suppliers and Company may remove Client or any Traveler from Travel Services and refuse further service if:

(a) Traveler poses danger to self or others (b) Traveler engages in harassment, abuse, or discrimination (c) Traveler violates laws or regulations (d) Traveler fails to follow safety instructions or Supplier rules (e) Traveler is intoxicated, disruptive, or behaves inappropriately (f) Traveler's conduct adversely affects safety, comfort, or enjoyment of others

IF REMOVED FROM SERVICES, CLIENT FORFEITS ALL PAYMENTS WITH NO REFUND AND IS RESPONSIBLE FOR ALL COSTS OF RETURN TRANSPORTATION AND OTHER EXPENSES.

18.4 Damage to Property

Client is financially responsible for any damage to Supplier property, accommodations, equipment, or facilities caused by Client or any Traveler in Client's party.

18.5 Restricted and Prohibited Items

Client is responsible for knowing and complying with laws regarding:

Restricted Materials:

• Animals and animal products
• Plants, fruits, vegetables, seeds, and soil
• Cultural artifacts and antiquities
• Alcohol and tobacco products
• Firearms, ammunition, and weapons
• Knives and cutting instruments
• Flammable materials and explosives

Hazardous Materials: Federal law prohibits carrying hazardous materials on aircraft, punishable by up to 5 years imprisonment and $250,000 fines. Examples include: paints, lighter fluid, fireworks, tear gas, oxygen bottles, lithium batteries.

Limited exceptions exist for small quantities of medicinal and toiletry articles.

See: www.tsa.gov for current prohibited items list.

ARTICLE 19: ASSUMPTION OF RISK AND RELEASE

19.1 Acknowledgment of Travel Risks

CLIENT EXPRESSLY ACKNOWLEDGES AND AGREES THAT TRAVEL INVOLVES INHERENT RISKS AND DANGERS, INCLUDING BUT NOT LIMITED TO:

(a) Strenuous physical activity (hiking, climbing, water activities) (b) Exposure to natural elements and weather conditions (heat, cold, altitude, sun exposure) (c) Naturally occurring phenomena (earthquakes, storms, floods, avalanches, wildfires) (d) Water-related risks (currents, waves, drowning) (e) Transportation risks (accidents, mechanical failures) (f) Height-related activities triggering fear responses (g) Exposure to unfamiliar environments and conditions (h) Wildlife encounters (i) Illness or disease (j) Criminal activity by third parties (k) Political instability or civil unrest (l) Terrorism or acts of violence

19.2 Voluntary Assumption of Risk

CLIENT VOLUNTARILY AND KNOWINGLY ASSUMES ALL RISKS associated with travel and participation in any Trip activities. Client understands Company does not require participation in any activity, but Client CHOOSES to participate voluntarily despite known risks.

19.3 Release and Waiver of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLIENT, ON BEHALF OF CLIENT AND ALL TRAVELERS IN CLIENT'S PARTY, HEREBY RELEASES, WAIVES, DISCHARGES, AND COVENANTS NOT TO SUE:

• Flights and Fables LLC
• Anthony Rocky Dimico
• Company's employees, contractors, agents, representatives, advisors, successors, and assigns

FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, ACTIONS, SUITS, JUDGMENTS, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING ATTORNEY'S FEES) OF EVERY KIND AND NATURE WHATSOEVER, WHETHER KNOWN OR UNKNOWN, CONTINGENT OR FIXED, AT LAW OR IN EQUITY, ARISING FROM OR RELATED TO:

(a) Participation in Travel Services or Trip activities (b) Acts or omissions of Suppliers or third parties (c) Travel-related injuries, illness, death, or property damage (d) Force Majeure Events (e) Any other matter relating to Client's travel arrangements

19.4 Photographic and Video Release

Client grants Company an unrestricted, royalty-free, perpetual, worldwide license to use Traveler's name, image, likeness, and any photographs, audio recordings, or video recordings relating to Trip for marketing, promotional, advertising, or any other lawful business purpose on social media, websites, and promotional materials.

Client may opt out by providing written notice to Company prior to Trip departure.

ARTICLE 20: PRIVACY AND PERSONAL INFORMATION

20.1 Authorization to Collect and Use Information

BY REQUESTING TRAVEL SERVICES, CLIENT AUTHORIZES COMPANY TO:

(a) Collect Client's personal and private information necessary for travel bookings (b) Provide Client's personally identifiable information to Suppliers and third parties necessary to deliver requested services (c) Store and maintain Client information for business and legal purposes

20.2 Information Collected

Personal information may include:

(a) Full legal names and dates of birth (b) Passport numbers and expiration dates (c) Contact information (addresses, phone numbers, email) (d) Payment information (credit card numbers, bank accounts) (e) Dietary requirements and food allergies (f) Medical conditions and mobility needs (g) Frequent flyer and loyalty program numbers (h) Travel history and preferences

20.3 Information Sharing

Company shares Client information with:

(a) Suppliers to complete bookings and provide services (b) Payment processors for transaction processing (c) Technology platforms used for business operations (CRM systems, booking platforms) (d) Insurance companies if Client purchases insurance (e) Government authorities as required by law

20.4 Limitations of Company Responsibility

(a) Company takes reasonable measures to protect Client information (b) Company is NOT LIABLE for third-party handling of Client information (c) Company is NOT LIABLE for data breaches affecting third-party systems (d) Client accepts risks inherent in electronic data transmission

20.5 Warranty of Accuracy

BY PROVIDING INFORMATION TO COMPANY, CLIENT CERTIFIES THAT:

(a) All information is accurate, complete, and current (b) Client has not knowingly provided false information (c) Client will promptly update Company of any changes to information

20.6 Data Retention

Company retains Client personal information for as long as necessary to:

(a) Provide booked Travel Services (b) Comply with legal and regulatory requirements (c) Resolve disputes (d) Enforce agreements

ARTICLE 21: INDEMNIFICATION

21.1 Client Indemnification Obligation

CLIENT HEREBY AGREES TO DEFEND, INDEMNIFY, RELEASE, DISCHARGE, AND HOLD HARMLESS:

• Flights and Fables LLC (doing business as Flights and Fables and Flights & Fables)
• Anthony Rocky Dimico
• Company's heirs, legal representatives, assigns, employees, contractors, agents, advisors, successors, and any persons or entities acting under Company's permission or authority

FROM AND AGAINST ANY AND ALL:

(a) Claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorney's fees and legal costs) (b) Arising from, relating to, or in connection with: - Client's travel or conduct - Conduct of any Traveler in Client's party - Claims by any Traveler on whose behalf Client has signed this Agreement - Client's violation of this Agreement - Client's violation of Supplier terms and conditions - Client's failure to obtain proper travel documentation - Injuries or damages caused by Client or Travelers to third parties - Client's breach of representations or warranties - Any third-party claims relating to this Agreement or Travel Services

21.2 Survival

This indemnification obligation shall survive termination of this Agreement and completion of all Travel Services.

ARTICLE 22: FORCE MAJEURE

22.1 Definition and Effect

Neither Party shall be liable or deemed in breach of this Agreement for any failure or delay in performance caused by Force Majeure Events beyond such Party's reasonable control.

22.2 Force Majeure Events Include:

(a) Acts of God (b) Natural disasters (fires, explosions, earthquakes, hurricanes, floods, storms, infestations, extreme weather) (c) Epidemics, pandemics, disease outbreaks, or public health emergencies (d) War, invasion, hostilities (whether declared or not), terrorist threats or acts (e) Riots, civil unrest, insurrections, or civil disorder (f) Government orders, laws, regulations, actions, or restrictions (g) Embargoes, blockades, or sanctions (h) National or regional emergencies (i) Strikes, labor stoppages, slowdowns, or other industrial disputes (j) Shortages of adequate power, fuel, or transportation (k) Supplier bankruptcy, cessation of operations, or failure to perform (l) Any other circumstances beyond reasonable control of the affected Party

22.3 Notice and Mitigation

If a Force Majeure Event prevents or delays performance:

(a) The affected Party shall promptly notify the other Party (b) The affected Party shall use reasonable efforts to mitigate impacts (c) The affected Party shall resume performance when circumstances permit

22.4 No Refunds for Force Majeure

UNLESS OTHERWISE REQUIRED BY APPLICABLE LAW:

(a) Company is NOT LIABLE to Client for delays or non-performance caused by Force Majeure Events (b) Company will NOT provide refunds for Force Majeure Events (c) Company or Suppliers may modify or cancel itineraries due to Force Majeure without liability (d) Client remains financially responsible for alternative travel arrangements (e) All payments made prior to Force Majeure Event are NON-REFUNDABLE

THIS PROVISION UNDERSCORES THE CRITICAL IMPORTANCE OF COMPREHENSIVE TRAVEL INSURANCE.

ARTICLE 23: DISPUTE RESOLUTION

23.1 Informal Resolution Requirement

In the event of any dispute, disagreement, or claim arising from or relating to this Agreement, the Parties agree to first attempt to resolve the matter through direct, good faith negotiations.

23.2 Notice of Dispute and Claim Deadline

Party asserting a dispute shall provide written Notice to the other Party describing:

(a) Nature of the dispute (b) Factual basis for the claim (c) Desired resolution (d) Supporting documentation

CRITICAL DEADLINE: ANY CLAIM AGAINST COMPANY MUST BE BROUGHT WITHIN TWELVE (12) MONTHS AFTER THE DATE OF COMPLETION OF THE TRIP AND NOT LATER. FAILURE TO BRING CLAIMS WITHIN THIS TIME PERIOD RESULTS IN COMPLETE WAIVER OF ALL CLAIMS.

23.3 Negotiation Period

The Parties shall engage in good faith negotiations for a period of thirty (30) days following Notice of dispute.

23.4 Arbitration

If the dispute cannot be resolved through informal negotiations within the time period specified above, the dispute shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

Arbitration Terms: (a) Arbitration shall take place in Harnett County, North Carolina, unless otherwise mutually agreed (b) Arbitration shall be conducted by a single arbitrator (c) Each Party shall bear its own costs, fees, and expenses in presenting the dispute (d) Cost of the arbitrator shall be shared equally by the Parties (e) The arbitrator's decision shall be final and binding (f) Judgment on the arbitration award may be entered in any court of competent jurisdiction

23.5 Equitable Relief

Notwithstanding the arbitration provision, either Party may seek injunctive or other equitable relief in court to prevent actual or threatened breach of this Agreement or to protect intellectual property rights or confidential information.

23.6 Class Action Waiver

CLIENT AGREES THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY. CLIENT WAIVES ANY RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS, REPRESENTATIVE ACTIONS, COLLECTIVE ACTIONS, OR PRIVATE ATTORNEY GENERAL ACTIONS AGAINST COMPANY.

23.7 Governing Law and Jurisdiction

(a) This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflicts of law principles (b) Any litigation not subject to arbitration shall be brought exclusively in state or federal courts located in Harnett County, North Carolina (c) Client consents to personal jurisdiction in North Carolina and waives any objection based on forum non conveniens or improper venue

23.8 Limitation on Type of Damages

(a) COMPANY SHALL NOT IN ANY CASE BE LIABLE FOR DAMAGES OTHER THAN COMPENSATORY DAMAGES (b) CLIENT EXPRESSLY WAIVES ANY RIGHT TO CLAIM PUNITIVE DAMAGES, EXEMPLARY DAMAGES, SPECIAL DAMAGES, OR ANY OTHER DAMAGES BEYOND ACTUAL COMPENSATORY DAMAGES (c) This limitation applies regardless of the legal theory upon which liability is based

23.9 Admissibility of Agreement

A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

ARTICLE 24: GENERAL PROVISIONS

24.1 Entire Agreement

This Agreement, together with any separate written agreements, Itineraries, and booking confirmations, constitutes the entire agreement between the Parties and supersedes all prior oral or written agreements, understandings, or representations.

24.2 Amendments and Modifications

(a) Company reserves the right to modify these Terms at any time (b) Modifications become effective upon: Client's acceptance; Client's continued use of services; written notice to Client; or publication at www.flightsandfables.com/terms-and-conditions (c) Client's continued booking or use of services after modification constitutes acceptance

24.3 Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be enforced to the maximum extent permitted by law.

24.4 Waiver

(a) No failure or delay by either Party in exercising any right shall constitute a waiver (b) No waiver of any provision shall constitute a waiver of any other provision (c) No single or partial exercise of any right shall preclude further exercise (d) All rights and remedies are cumulative

24.5 Assignment

Client may not assign, transfer, or delegate any rights or obligations under this Agreement without Company's prior written consent. Company may assign this Agreement to any successor or affiliate.

24.6 Relationship of Parties

This Agreement does not create any partnership, joint venture, agency, or employment relationship between the Parties. Neither Party has authority to bind the other or incur obligations on the other's behalf.

24.7 Headings

Section headings and titles are for convenience only and shall not be used to interpret or construe the provisions of this Agreement.

24.8 Notices

All notices required or permitted under this Agreement shall be in writing and delivered via email or certified mail to:

Company: Anthony Rocky Dimico Flights and Fables LLC Email: rocky@flightsandfables.com

Client: Email address provided at time of booking

Notices are deemed effective upon email transmission or three (3) business days after mailing.

24.9 Survival

The following provisions shall survive termination of this Agreement:

• Article 6 (Limitation of Liability)
• Article 7 (Travel Insurance)
• Article 10 (Chargebacks)
• Article 19 (Assumption of Risk and Release)
• Article 20 (Privacy)
• Article 21 (Indemnification)
• Article 23 (Dispute Resolution)
• Any provisions that by their nature should survive

24.10 Counterparts and Electronic Signatures

This Agreement may be executed in counterparts, each of which shall constitute an original. Electronic signatures, including clickwrap acceptance, shall have the same force and effect as original signatures.

24.11 Further Assurances

Each Party agrees to execute such additional documents and take such additional actions as may be reasonably necessary to effectuate the purposes of this Agreement.

24.12 Interpretation

(a) "Including" and similar terms mean "including without limitation" (b) Singular includes plural and vice versa (c) "Or" is not exclusive (d) No provision shall be construed against any Party as drafter

24.13 Communication and Office Hours

Company's standard business hours and primary communication methods are:

Office Hours: 9am – 5pm M-F; Primary Communication: Email at rocky@flightsandfables.com Response Time: Company will respond to Client communications within 72 hours during business hours

ARTICLE 25: SELLER OF TRAVEL DISCLOSURE

Independent Contractor Relationship:

Flights and Fables LLC is an independent contractor operating under a host agency agreement with WorldVia Travel Network. Flights and Fables operates under WorldVia's Seller of Travel registrations in accordance with applicable state exemption requirements.

WorldVia Travel Network Seller of Travel Registrations:

• California Seller of Travel Registration: 2073234-00
  Registration as a seller of travel in California does not constitute the state's approval. Agent is not a participant in the Travel Consumer Restitution Fund. Flights and Fables LLC operates as an independent contractor under WorldVia Travel Network's California Seller of Travel registration in accordance with California exemption requirements.
• Florida Seller of Travel Registration: ST-36257
  Flights and Fables LLC operates as an independent contractor under WorldVia Travel Network's Florida Seller of Travel registration.
• Iowa Seller of Travel Agency: 924
  Flights and Fables LLC operates under WorldVia Travel Network's Iowa Seller of Travel registration.
• Washington Seller of Travel UBI: 602 864 166
  Flights and Fables LLC operates under WorldVia Travel Network's Washington Seller of Travel registration.

Important Consumer Notice:

Flights and Fables LLC is an independent contractor operating under a host agency relationship with WorldVia Travel Network. All travel services are arranged through WorldVia Travel Network's Seller of Travel registrations. For questions about WorldVia Travel Network's Seller of Travel registrations, please contact WorldVia Travel Network.

Because Flights and Fables is NOT a participant in the California Travel Consumer Restitution Fund, California residents are not eligible to file claims with the California Travel Consumer Restitution Corporation for losses incurred with this agency.

ACKNOWLEDGMENT AND ACCEPTANCE

BY BOOKING TRAVEL SERVICES THROUGH FLIGHTS AND FABLES LLC, CLIENT ACKNOWLEDGES AND AGREES THAT:

1. Client has read and fully understands these Terms and Conditions in their entirety
2. Client has had opportunity to ask questions and seek clarification regarding any provision
3. Client accepts these Terms on behalf of Client and all Travelers in Client's booking
4. Client understands the critical importance of travel insurance and accepts responsibility for the decision to purchase or decline coverage
5. Client understands that Suppliers control Travel Services and that Company acts as an intermediary booking agent
6. Client will carefully review all booking confirmations and trip documentation and report errors immediately
7. Client assumes all risks associated with travel and releases Company from liability as set forth herein
8. Client agrees to binding arbitration and waives right to participate in class actions
9. Client understands international travel requirements and risks, including serious criminal penalties for drug possession
10. Client accepts the limitations of liability and agrees to indemnify Company as provided

CONTACT INFORMATION

Flights and Fables LLC
Doing Business As: Flights and Fables | Flights & Fables

Owner: Anthony Rocky Dimico
Email: rocky@flightsandfables.com
Website: www.flightsandfables.com

For questions about these Terms and Conditions or your travel arrangements, please contact us at the email address above.

These Terms and Conditions are effective as of January 1, 2025
Last Updated: November 22, 2025

Copyright © 2025 Flights and Fables LLC. All rights reserved.